The high level of quality, safety and environmental protection at the Energie AG Group is ensured by an integrated quality, safety and environmental management (QSE) system. Using modern instruments and methods, this system is integrated into the Group’s management systems with a focus on sustainability and maximum efficiency. The application of the ISO 9001 standard for quality management systems as a Group-wide standard contributes towards effective and efficient design, continuous improvement and transparent presentation of operational processes and procedures.

The integrated QSE management system ensures the continuous improvement of the Energie AG Group’s services through the active involvement of executives, employees and customers. Regular examination from internal audits and independent external institutes guarantees top product and service quality, as well as the best possible processes for our customers and partners.

The Energie AG Group’s internal control system is described in the Management Report.

Energie AG Group Structure

Energie AG Group Structure (organigram)

Simplified overview of the Energie AG Group, including certification credentials

ISO 9001 – Quality Management
ISO 14001 – Environmental Management
BS OHSAS 18001 – Safety Management

Company environmental management in accordance with EMAS (Eco-Management and Audit Scheme)
EU Regulation No. 333/2011, Art. 6; Austrian V.EFB’s Rules Concerning Requirements for Specialised Waste Disposal Companies (RAEF)
ISO 27001 – Information technology – Security techniques – Information security management systems

* Information services of Energie AG Oberösterreich Business Services GmbH (Business Services GmbH) and Telekom GmbH are ISO 27001-certified.

The consistent approach to strategic issues was highlighted as a very positive attribute in the regular external audit carried out by TÜV SÜD Landesgesellschaft Österreich GmbH in the period under review.