Annual Report 2024/25 Report Archive

Management of impacts, risks and opportunities

S1-1 – Concepts related to own workforce

Energie AG is committed to the unrestricted respect of human rights across all areas of its operations and throughout its wider sphere of influence. The Group’s business activities are aligned with the Guidelines for Multinational Enterprises of the Organisation for Economic Co-operation and Development (OECD), the International Labour Organisation’s (ILO) Declaration on Fundamental Principles and Rights at Work, and the UN Guiding Principles on Business and Human Rights.

Diversity, Equity & Inclusion (DEI)

Diversity, measures against violence and harassment at work, secure employment

Content: Achieving the strategic ambitions defined under the ‘LOOP’ strategy and organisation project requires diverse perspectives and new approaches. Innovative ideas thrive in a collaborative culture that values and supports all employees, regardless of workplace, background, gender, age or disability status. This inclusive working environment is of central importance to Energie AG. Five fields of action have been defined within the Diversity, Equity & Inclusion (DEI) strategy: women, accessibility, regionality, positive and inclusive leadership, and culture and change, the latter of which was replaced by a focus on generations in September 2025.

Energie AG respects all facets of diversity and firmly rejects all forms of discrimination.

To prevent and combat discrimination and to actively promote diversity and inclusion, a range of procedures and initiatives are in place, including: equal development and promotion opportunities; consideration of diversity criteria in recruitment and career advancement; training and awareness-raising for all employees; awareness training for managers to minimise unconscious bias; confidential reporting channels for discrimination and harassment; mentoring programmes for underrepresented groups; open communication of plans and results to employees; and the promotion of a culture of openness and transparency.

General objectives: Increasing DEI across all dimensions (age, gender, origin, etc.); increasing the number of female applicants in technical fields; increasing the share of women, particularly in management and technical positions (see S1-5 – Targets related to managing material negative impacts, advancing positive impacts and managing material risks and opportunities); and enhancing employees’ awareness and understanding of DEI.

Material impacts, risks and opportunities:

“Diversity, Equity & Inclusion” (DEI) – Material impacts, risks and opportunities

Equal treatment and equal opportunity for all – Diversity

Material positive impacts

 

  • Promoting diversity, equal opportunities and inclusion

Equal treatment and equal opportunities for all – Action against violence and harassment at work

Material negative impacts

 

  • Possible bullying

Working conditions – Secure employment

Material opportunities

 

  • Attracting and retaining employees

Also see SBM-3 – Material impacts, risks and opportunities and their interaction with the strategy and business model.

Monitoring processes: Implementing surveys and feedback loops to capture employees' opinions and experiences; creating and publishing DEI reports that show progress; using metrics to monitor DEI

Scope: The DEI guiding principles apply to all Energie AG employees in Austria. They do not extend to employees in other countries.

Responsibilities: The Management Board and the managing directors of the Group companies

Third-party standards and initiatives: Disability compensation tax for persons with disabilities; accessibility officer

Stakeholder involvement: Employees: Employee sentiment is assessed during DEI events. Between January and November 2024, the ‘DiversiTeam’ - an interdisciplinary group of employees promoting DEI - visited more than 20 Energie AG locations as part of the DEI tour. The objective was to provide local employees with insights into the DEI process. Upcoming actions as well as those already implemented were presented, and employees were sensitised to the issues of diversity, equal opportunities and inclusion. This enables the ‘DiversiTeam’ to engage directly with employees. Diversity cafés are held regularly at a number of sites, providing a forum where the ‘DiversiTeam’ meets with employees to discuss a broad range of topics openly. The ‘Equal Opportunities Network’ facilitates exchange and networking with the aim of promoting equal opportunities across all dimensions of DEI.

Management: Senior executives act as initiators of the ‘Equal Opportunities Network’ and hold discussions with managing directors to gauge views

Works council: Participation in the ‘DiversiTeam’ and the ‘Equal Opportunities Network’, along with regular consultation meetings

Implementation support: Intranet, internal communication platform, Group newsletter, DEI tour, diversity cafés.

Target group-focused employee development

Training and occupational development

Content: Target group-focused employee development covers integrated training and development programmes tailored to specific target groups and a selection of different employee development actions for specific needs.

General objectives: Lifelong learning, employee retention and upskilling

Material impacts, risks and opportunities:

Target group-focused employee development

Equal treatment and equal opportunities for all – Training and skills development

Material positive impacts

 

  • Skills development and further development

Also see SBM-3 – Material impacts, risks and opportunities and their interaction with the strategy and business model.

Monitoring processes: In line with the company’s current policy, employee strengths and competencies are assessed as part of the annual performance review discussions between managers and employees, during which appropriate training and development measures are identified. Energie AG's ‘EINSTEIN’ learning platform provides all employees with an overview and documentation of all training sessions and courses they have completed. Senior executives can view all training sessions and courses completed by the employees assigned to them. The learning platform includes all current certificates as well as a reminder function for expiring certificates.

Scope: ‘Target group-focused employee development’ is offered to all employees in Austria.

Responsibilities: Managing directors and holding company managers of the Group companies

Stakeholder involvement: Training needs reported by employees, discussions with managers, findings derived from Group strategy and trends

Implementation support: Intranet, training programme and advice from Energie AG Oberösterreich Personalmanagement GmbH (Personalmanagement GmbH)

Digital skills

Training and occupational development

Content: To prepare for the digital challenges of the future working environment, the ‘Next Level’ project is working intensively on a digital vision and strategy. A central element of this vision is the digital upskilling of the workforce, which is being pursued through several steps. The starting point is a validated, anonymised online assessment (‘digital fitness quiz’), which provides each employee with an individual measure of their digital skills.

To classify and benchmark employees’ digital competencies, Energie AG applies DigComp 2.3 AT under the EU framework, which divides digital competences into the following six categories: basics, access and digital understanding; handling of information and data; communication, interaction and cooperation; creation, production and publication; security and the sustainable use of resources; problem-solving, innovation and further learning. This framework is supplemented by three qualitative skill areas: digital strategy, digital leadership and artificial intelligence (AI) management.

Based on the results of the individual assessments, employees undertake targeted training. For this purpose, a specific training matrix has been developed, offering training for all staff groups and proficiency levels. A follow-up assessment is intended to monitor individual progress and enable the continuous adaptation of training measures.

General objectives: Individual upskilling in digital skills, enhanced career opportunities and increased efficiency

Material impacts, risks and opportunities:

Digital skills

Equal treatment and equal opportunities for all – Training and skills development

Material positive impacts

 

  • Skills development and further development

Also see SBM-3 – Material impacts, risks and opportunities and their interaction with the strategy and business model.

Monitoring processes: Each participant receives an individual evaluation of their results after completing the check-in, which forms the basis for further training. Energie AG is able to analyse the anonymised aggregate results and receives targeted guidance on future training requirements. The anonymous results are stored on the platform of the association ‘fit4Internet’, through which the assessment is conducted.

Scope: Digital skills training is offered to all employees in Austria who have access to IT equipment (laptop or smartphone as a work tool).

Responsibilities: managing directors of the Group companies, holding company managers, employees

Stakeholder involvement: Senior executives support and promote the focus on digital skills; Personalmanagement GmbH; Works Council

Implementation support: ‘fit4Internet’ association, intranet, training programme and advisory services provided by Personalmanagement GmbH

Skills development through apprenticeship

Training and occupational development, secure employment

Content: Energie AG’s in-house apprenticeship training makes a significant contribution to developing qualified professionals and ensuring the long-term retention of employees. It also provides the company with a competitive advantage and represents an important contribution to securing the energy supply. As part of the training programme at the company’s own training workshop, 36 apprentices began their training as future energy technicians, mechanical engineering technicians and IT systems technicians in the 2024/25 fiscal year. In line with its commitment to diversity, the Energie AG Group also offers apprentices with a migrant background and asylum seekers opportunities for training and professional development.

General objectives: Skills development, lifelong learning, employee retention and upskilling

Material impacts, risks and opportunities:

Skills development through apprenticeship

Equal treatment and equal opportunities for all – Training and skills development

Material positive impacts

 

  • Skills development and further development

Working conditions – Secure employment

Material opportunities

 

  • Attracting and retaining employees
  • Securing and preserving expertise

Also see SBM-3 – Material impacts, risks and opportunities and their interaction with the strategy and business model.

Monitoring processes: The demand for young professionals is identified through close coordination between Personalmanagement GmbH and the individual Group companies. On this basis, targeted training of skilled workers is planned.

The training management team is also in continuous contact with the relevant HR managers and department heads at the Group companies Energie AG Oberösterreich Tech Services GmbH (Tech Services GmbH), Services und Digital Solutions GmbH, Netz OÖ GmbH and Erzeugung GmbH, each of which has specific requirements for new talent.

In addition, the ‘Succession Planning’ working group - comprising the management of Personalmanagement GmbH, the heads of the technical divisions, the human resources officer and the training management team - determines the number of apprentices required for the coming years. Expected retirements and the economic development of the entities are taken into account to ensure forward-looking and sustainable workforce planning.

Scope: Young workers are trained in Austria.

Responsibilities: Personalmanagement GmbH

Stakeholder involvement: Management Board; managing directors of Group companies requiring young professionals; Personalmanagement GmbH

Implementation support: Intranet; training programme and advisory services provided by Personalmanagement GmbH; Upper Austrian Chamber of Commerce

Employee protection

Health and safety

Content: Employee protection is a key element of Energie AG’s sustainable corporate governance. The objective is to safeguard the health and safety of employees through preventive measures, regular training and continuous assessments of working conditions. The approach is based on the statutory requirements of the Employee Protection Act (ASchG) in Austria, Labour Act No. 262/2006 Coll. in the Czech Republic and Legislative Decree No. 81/2008 in Italy. In addition, the Group is guided by international standards such as ISO 45001:2018.

Regular training on occupational safety, health and risk prevention is conducted and continuously expanded. Employees and - where required - external contractors may participate in training on safety-related topics such as working under pressure, switching authorisations, building security or working with lift platforms. Briefings are supplemented with current topics as needed and are made available online. E-learning modules are also provided, for example, for fire protection, anti-crash protection and working in containers.

Work accidents and near misses are systematically investigated in order to derive targeted prevention measures. In accordance with § 4 of the Austrian Employee Protection Act (ASchG), risks are assessed by the responsible managers or officers pursuant to § 9 of the Administrative Penalty Act (VStG) or § 23 of the Labour Inspection Act (ArbIG), with the support of safety officers and occupational physicians; at Austrian entities (excluding the Environment Segment), risks are classified using a risk matrix in line with ISO 45001:2018. This forms the foundation for determining required measures (workplace assessment). The ‘Safety Manual’ issued by the Austrian industry association ‘Österreichs Energie’ is used to evaluate individual activities. Employees are actively involved in safety management and assess their activities using the forms provided. Safety representatives and staff delegates promote communication and support the implementation of protective measures.

Energie AG is obliged to coordinate hazard prevention and informs external partners of existing risks, for example in electrical installations or factory traffic. Several entities – including Umwelt Service GmbH, WDL GmbH, VAK Beroun a.s. and ČEVAK a.s. – operate certified management systems in accordance with ISO 45001:2018. This demonstrates Energie AG’s commitment to maintaining a high standard of occupational health and safety and actively contributing to a sustainable safety culture across the Group.

General objectives: Energie AG aims to prevent work-related ill health and occupational accidents; the natural objective is to achieve zero accidents in terms of accident frequency and severity. The goal of employee protection is prevention. This means acting before an accident occurs to minimise the probability of its occurrence as much as possible. Priority is therefore given to potential work accidents with a high probability of occurrence and severe injury potential.

Material impacts, risks and opportunities:

Employee protection

Working conditions – Health and safety

Material positive impacts

 

  • Health promotion programs

Material negative impacts

 

  • Risk of accidents at work

Also see SBM-3 – Material impacts, risks and opportunities and their interaction with the strategy and business model.

Monitoring processes: Audits, management reviews, regular inspections and walk-throughs, as well as continuous evaluations of workplaces and activities, are carried out to monitor the effectiveness of employee protection policies.

Scope: The implementation of country-specific legal requirements is managed on a decentralised basis within the Energie AG Group (Austria, Czech Republic, Italy).

Responsibilities: Compliance with the protection targets specified in the legal provisions or ISO 45001:2018 is the responsibility of the respective management of each unit or the persons to whom this has been delegated.

Third-party standards and initiatives: ISO 45001:2018, workplace health and safety legislation

Implementation support: The relevant employee protection regulations and information on ISO 45001:2018 must be communicated by the respective unit's management or the persons to whom this duty has been delegated. Detailed documentation on the requirements is available on internal company platforms.

Adequate wages – performance-based salary system

Company-specific concept

Content: Rules governing base pay and performance-based remuneration are set out in works agreements. These include provisions on determining base pay, rules for classification and reclassification, and the performance bonus (see S1-1 - Concepts related to own workforce, Performance-based pay).

General objectives: Fair and transparent remuneration; objectivity.

Monitoring processes: A clear assignment of employees to reference positions (annex to the works agreement) ensures that remuneration deviating from the works agreement is formally (dual control principle) or systemically within the SAP system impossible. No remuneration can be processed without assignment to a reference position.

Scope: The works agreement applies to employees of all Group companies that have signed the agreement. Employees on legacy remuneration schemes (predating the year 2000) and managers with MbO target agreements are exempt. Employees in the Environment Segment and the Czech Republic Segment are not covered.

Responsibilities: The Management Board and the managing directors of the Group companies

Stakeholder involvement: Employee interests were taken into account through the involvement of the Works Council in drafting the works agreement.

Implementation support: Detailed information is available on the Group intranet, and guidance is provided by the Works Council, managers and Personalmanagement GmbH.

Performance-based pay

Company-specific concept

Content: The new bonus system developed in the 2023/24 fiscal year addresses the concept of ‘team spirit’ with a team bonus as part of the performance bonus and also offers managers the opportunity to reward outstanding individual performance with a special bonus.

General objectives: Strengthening ‘team spirit’; contributing to diversity; fostering open collaboration; reinforcing a positive corporate culture

Monitoring processes: Central monitoring is carried out by Human Resources Management

Scope: The works agreement applies to employees of all Group companies that have signed the agreement. Employees on legacy remuneration schemes (predating the year 2000) and managers with MbO target agreements are exempt from the team bonus. Employees on legacy systems are accounted for under the special bonus. Employees in the Environment Segment and the Czech Republic Segment are not covered.

Responsibilities: The Management Board and the managing directors of the Group companies

Stakeholder involvement: Employee interests were taken into account through the involvement of the Works Council in drafting the works agreement. Employees are directly involved in setting their team’s objectives.

Implementation support: Intranet; training programme and advisory services from Personalmanagement GmbH; Works Council; managers

‘Management by Objectives’ (MbO)

Company-specific concept

Content: The ‘Group Management by Objectives’ (MbO) Group Policy defines the process, inclusion, target categories and bonus calculation for the performance-based component of pay for senior executives (management tool).

General objectives: Group manageability, supporting the pursuit of policies, identifying common goals and focusing on performance

Monitoring processes: MbO process in the Group and IT support

Scope: This policy applies to all managers with budget responsibility within the Group.

Responsibilities: Management Board

Stakeholder involvement: A comment process, regulated in the ‘Rules for the preparation and amendment of Group policies’ Group Policy, has been implemented.

Implementation support: Detailed information is available on the Group's intranet, supporting information by email and advice from HR.

Flexibility of working hours

Working time, work-life balance, secure employment

Content: Energie AG has works agreements on flexible working hours, working from home and taking sabbaticals. The works agreement on flexible working hours allows employees to organise their working hours flexibly to suit their personal circumstances within the framework conditions set out in the works agreement. The works agreements ‘Homeoffice Standard’ and ‘Homeoffice Plus’ set out the general conditions for working from home. The works agreement ‘Sabbatical’ is a tool for flexibility and leave management and addresses the changing needs of employees.

General objectives: Promoting work-life balance and flexibility of working conditions and leave management

Material impacts, risks and opportunities:

Flexibility of working hours

Working conditions – Working time

Material positive impacts

 

  • Work-life balance
  • Flexible work time models

Working conditions – Work-life balance

Material positive impacts

 

  • Employee satisfaction

Working conditions – Secure employment

Material opportunities

 

  • Attracting and retaining employees

Also see SBM-3 – Material impacts, risks and opportunities and their interaction with the strategy and business model.

Monitoring processes: Digital time recording and monitoring by time managers as well as reports on employee working time data that are accessible for managers at any time ensure compliance with the works agreement. In addition, notifications are automatically sent to managers if time limits are exceeded.

Scope: The works agreements apply to employees of all Group companies that sign the works agreement. The works agreement on flexible working hours does not apply to senior employees to whom the Austrian Working Hours Act (Arbeitszeitgesetz) does not apply, employees working shifts, employees with a work schedule and temporary interns. Group areas in Austria that are not covered by the works agreements on flexible working hours and working from home are subject to similar provisions with comparable content. Employees in the Environment Segment are not covered by the ‘Sabbatical’ works agreement. The mentioned works agreements do not apply to the Czech Republic Segment.

Responsibilities: The Management Board and the managing directors of the Group companies

Stakeholder involvement: The employees' interests were taken into account through the involvement of the Works Council when drawing up the works agreements.

Implementation support: Detailed information is available on the Group's intranet, a digital application process and advice is provided by the Works Council, managers and Personalmanagement GmbH.

S1-2 – Processes for engaging with own workforce and employee representatives about impacts

Energie AG fosters and practises an open and transparent feedback culture, ensuring that suggestions, ideas and feedback from the workforce are considered as comprehensively as possible. Feedback from employees, Group representatives and trade unions is used to identify appropriate actions and implement improvements. Recognition such as the ‘Top Employer’ award by the business magazine Trend reflects the strong reputation of the Energie AG Group as an employer.

Feedback from larger groups within the Energie AG Group is collected in anonymised, digital form. Reports on the implementation or consideration of the feedback are communicated to all employees as part of project-related communication or via another suitable channel. Personal feedback is also possible on an ad hoc basis.

Structured economic discussions between Managing Directors and Works Council members form the basis for regular dialogue in line with this open feedback culture. In accordance with the Austrian Labour Constitution, employees are represented on the Supervisory Board of the joint stock company by the Works Council (one-third parity). This ensures that employee interests are directly reflected in the Supervisory Board’s decision-making. This arrangement enables the Management Board, supported by the Human Resources holding unit, to address relevant issues effectively. In addition to structured feedback opportunities, such as annual employee review discussions, employees may consult and interact with their direct supervisors at any time. The Cultural Compass platform for culture-enhancing initiatives and the ‘Loominati’ platform for submitting improvement suggestions offer further opportunities for participation (see G1 Business conduct).

Key channels and tools for engaging and communicating with employees (for Austria excluding the Environment Segment) include the ‘Central Conflict Contact Point’ (ZAK) for conflict management, Manager Group Coaching, the Leadership Experience Discussion Circle and the Change Agents Community. Anonymous feedback from both employees and external stakeholders, such as applicants, can be provided via the Austrian online employer review platform ‘kununu’.

In most cases, anonymous digital feedback is requested from the entire workforce. For tools that apply specifically to managers - for example, evaluations of group coaching - only managerial feedback is collected. This feedback is assessed, analysed and integrated into appropriate follow-up actions by the responsible staff at Personalmanagement GmbH.

Actions implemented under the DEI process, such as diversity cafés, facilitate the collection of views from employees who may be particularly vulnerable or at risk. The ‘DiversiTeam’ also serves as a continuous point of contact. In the Czech Republic, equal opportunities and equal treatment are also taken into account in employee surveys. For further information, see section S1-1 - Concepts related to own workforce, Diversity, Equity & Inclusion (DEI).

Both employees and employee representatives/trade unions are involved in new projects or in the evaluation of initiatives as required. There are also regular opportunities for feedback, such as employee performance review dialogues and surveys. The views of employees are communicated to the Management Board through the works council's participation in the Supervisory Board and discussions with the Management Board.

Depending on the nature of the process for involving the workforce and their representatives with respect to business impacts, operational responsibility lies with different officials. For group-wide processes such as employee surveys, responsibility lies with the respective project managers and the topic leads; processes such as the employee performance review dialogue fall within the remit of Managing Directors as well as department and team leaders. For formal formats, such as economic discussions with the Works Council, responsibility rests exclusively with management. Monitoring of the respective processes is carried out by management, which, in close coordination with the Management Board, initiates any necessary measures and supports their implementation within the framework of the corporate concept.

The agreements negotiated and concluded between employers and employee representatives are intended above all to ensure the continuous development of working conditions and their alignment with modern standards. In addition to economic and organisational matters, works agreements reflect the interests and perspectives of the workforce through the involvement of employee representatives.

Regular employee surveys allow for the results to be compared, developments to be identified and the actions taken to be evaluated. The goal is to strengthen employee loyalty to the company and thereby minimise staff turnover. Employee surveys in the Czech Republic not only involve a comparison within the company itself, but also benchmarking against other companies in the Czech Republic. The results are presented to the management in a comprehensive report. Any negative feedback or complaints are addressed immediately by the management and action is taken. Every five years, an anonymous and voluntary employee consultation is conducted covering health, work organisation, work interests and cooperation. The key indicator enabling comparison with previous surveys is the Human Work Index® (HWI®). The HWI® and the theory of the human ecology of labour, as a method for managing the sustainability of work assets through human-ecological management, are based on research by IBG (Innovative Organisation for Health and Human Resources Management) on working capital. The standardised surveys using the Human Work Index® measure work capacity in terms of employees’ personal productivity in relation to existing work requirements and provide prognostic estimates of the sustainability of work capacity. The results are calculated for the Group as a whole and for the individual Group companies and are communicated accordingly. Implementation of the resulting measures takes place within the relevant business areas. The next survey will be conducted in the 2025/26 fiscal year.

S1-3 – Processes to remediate negative impacts and channels for own workforce to raise concerns

The employee engagement channels mentioned in section S1-2 – Processes for engaging with own workforce and employee representatives about impacts, are an opportunity for employees to raise concerns. Employees and senior executives have the opportunity to raise confidential matters (such as potential mental stress or possible workplace harassment) during the annual employee review dialogue and the MbO interview. These discussions serve both to reflect on the past working year and to define objectives for the coming fiscal year. If concerns are raised, the senior executive is required to act promptly in line with their managerial responsibilities. Where necessary, the Human Resources department may be consulted to coordinate legal or other required support and advisory measures. A structured process is in place for handling such cases, which may include tools such as exploratory discussions (via the central conflict contact point), mediation or coaching. Concerns may also be identified through the evaluation of survey results. In addition to existing channels, the whistleblower system (see G1-1 - Business conduct concepts and corporate culture, Protecting whistleblowers) provides another means for employees to report serious misconduct within the company. This channel is particularly important where it is not possible or not desirable for an employee to approach their line manager or another designated contact person in person, as foreseen in the Code of Conduct or the Compliance Policy.

In Austria, employees may also submit ideas, concerns and questions to the ‘DiversiTeam’. In addition, concerns and questions may be reported to the relevant Works Council and its responsible Chairman at any time, regardless of the underlying issue. The works council will then address the matter, with the assistance of the group representative or its chairperson, as appropriate.

Furthermore, since the 2023/24 fiscal year, ‘change agents’ have been appointed across all areas of the Group; employees in all business units may contact these change agents with any concerns relating to cultural transformation.

S1-4 – Taking action on material impacts on own workforce, and approaches to managing material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions

The company takes effective measures and conducts continuous evaluations to ensure that its internal practices do not adversely affect its own workforce, but instead contribute to a supportive, safe and equitable working environment.

The involvement of employees and employee representatives in the development and implementation of measures helps ensure that these are specifically tailored to the key issues affecting the workforce. An open exchange and the channels for raising concerns described in S1-3 complement the management of impacts.

Necessary and appropriate actions can be identified and implemented through the ongoing involvement of employees, see S1-2 – Processes for engaging with own workforce and employee representatives about impacts, and S1-3 - Processes to remediate negative impacts and channels for own workforce to raise concerns. In addition to the general processes for ongoing employee involvement, the following processes may be used to identify necessary and appropriate actions in the area of DEI: needs analysis; analysis of HR data; analysis of best practices and dialogue with other companies; annual ‘DiversiTeam’ meeting (workshop with employees and managers, including affected individuals); assessment and adaptation; continuous monitoring and improvement. Workplace health and safety measures include conducting hazard and risk assessments and determining the appropriate actions to be taken.

Diversity, Equity & Inclusion (DEI) initiatives

Work-life balance, diversity, secure employment

“Diversity, Equity & Inclusion” (DEI) initiatives

Action

 

Diversity, Equity & Inclusion (DEI) initiatives

Description

 

The Group-wide ‘DiversiTeam’ is responsible for five key fields of action: women, positive and inclusive leadership, accessibility, regionality and culture and change (or Generations since September 2025). Within the Equal Opportunities Network, an environment is created through active knowledge exchange that promotes an increase in the share of women in particular, as well as a balanced representation of employees across all DEI dimensions (such as age, gender, etc.). The goal is to prioritise progress and change in these areas.
Events: e.g. Diversity cafes, lecture on financial education, participation in the ‘Positively Purple’ initiative to promote inclusion of people with disabilities, breakfast on World Women's Day
Communication: e.g. ‘Mental Health matters’ video on World Men's Day, Equal Care Day, World Down Syndrome Day
Training and e-learning: e.g. ‘Unconcious Bias’ in recruiting, sign language workshops; GreenTechGirls initiative to train daughters of employees

Expected outcomes

 

The various communication activities, awareness-raising training courses and events contribute to raising awareness and, in the long term, to increasing under-represented groups and increasing diversity. Overall, this will strengthen the sense of belonging and the sense of security felt by staff. Diversity Cafés contribute to higher employee satisfaction and retention, as well as to a respectful and inclusive working environment, through open dialogue. This has a positive effect on Energie AG’s attractiveness and sense of responsibility, and also enhances the company’s appeal to talented professionals from diverse backgrounds.

Concept mapping

 

‘Diversity, Equity & Inclusion’ (DEI)

Scope of the measure

 

Own business activity, applies only to employees in Austria

Time horizon

 

The actions are being implemented on an ongoing basis and this will continue for several years – a completion date has not been set.

IROs on which the measure is based

 

Employee satisfaction; promoting diversity, equal opportunities and inclusion; Attracting and retaining employees

Implementation progress

 

‘equalitA Award’ (1st place in the category of effectiveness in terms of equality) and equalitA seal of approval for the promotion of women within the company (awards from the Austran Federal Ministry for Economic Affairs, Energy and Tourism); jury prize ‘Strong Women. Strong Region’ as part of the Upper Austrian Prize for Empowering Women and Promoting Equality and Equal Opportunities

Methodological information on monitoring implementation and effectiveness

 

Preparing and publishing the DEI activity report; documenting progress and challenges; using metrics for measurement; DEI as part of employee performance reviews.

Personnel and management development

Training and occupational development, diversity

Personnel and management development

Action

 

Personnel and management development

Description

 

One of Energie AG's key goals is to provide targeted services to prepare employees and managers for the challenges they will face in the working world of the future.
In Austria, the following programmes are available, among others: Leadership Experience Discussion Circle; Manager Group Coaching; Junior Employee Development Programmes; ‘Future LAB’ (Top Management); ‘EINSTEIN’ learning platform (educational programme); Toolbox workshops for managers.
In the Czech Republic, for example, the following programmes are available: Utility Management Training (UMT), an international training programme run by the IAWD (International Association of Water Service Companies in the Danube River Catchment Area) for young managers; coaching (soft skills) of technical directors and selected managers at ČEVAK a.s.; technical team training: recurring circle of engineers to discuss current innovations and additional discourse on new regulatory and organisational requirements; professional, in-depth training and participation in various committees and advisory boards, including in the Czech Water Management Association ‘SOVAK’.

Expected outcomes

 

Personal development, increasing individual career opportunities, retaining skilled workers, increasing efficiency, strengthening employee satisfaction

Concept mapping

 

Target group-focused employee development

Scope of the measure

 

Own business

Time horizon

 

The personnel and management development actions are being implemented on an ongoing basis and the programmes are continually being adapted and expanded.

IROs on which the measure is based

 

Skills development and further development; promoting diversity, equal opportunities and inclusion

Implementation progress

 

See also S1-13 – Metrics for training and skills development

Methodological information on monitoring implementation and effectiveness

 

The effectiveness of the training and development programmes is monitored and assessed using a number of methods such as seminar evaluations and knowledge reviews. The level of uptake of the training and further education programmes is also used for assessment purposes.

Digital fitness quiz

Training and occupational development

Digital fitness quiz

Action

 

Digital skills

Description

 

The digital fitness quiz offered is based on DigComp 2.3. AT– a science-based EU-wide framework covering six key areas of digital literacy. One of Energie AG's key goals is to provide targeted services to prepare employees and managers for the challenges they will face in the digital working world of the future. Every employee with IT access in Austria was offered the opportunity to take the digital fitness quiz to gain a personal overview of their level of digital skills.

Expected outcomes

 

The digital fitness quiz offers all workers in Austria with IT access the opportunity to reflect on their basic digital skills, identify individual strengths and determine specific areas for improvement.

Concept mapping

 

Digital skills

Scope of the measure

 

Own business

Time horizon

 

The digital fitness quiz was carried out in spring 2025. In June 2025, the training programme to strengthen digital skills began. A further round of the quiz is planned for spring 2026. The training offering is being continuously expanded and updated and is designed for multi-year implementation – currently over a period of two financial years.

IROs on which the measure is based

 

Skills development and further development

Implementation progress

 

The first round of the fitness quiz has been completed, the results have been evaluated, and initial training sessions were offered in June and July 2025. Further training followed from September 2025 onwards. A total of 62% of the invited employees based in Austria and 81% of managers based in Austria participated in the basic module.

Methodological information on monitoring implementation and effectiveness

 

After completing the assessment, each employee receives an individual, detailed competency profile. Based on these results, a targeted selection can be made from the available training programme.

Apprenticeship

Training and occupational development, secure employment

Apprenticeship

Action

 

Apprenticeship

Description

 

Through targeted measures and initiatives, Energie AG promotes the training of qualified young skilled workers and supports both the personal and professional development of apprentices. The objective is to attract young talent to the company at an early stage and to retain them over the long term.
Key measures include: cooperation with compulsory schools; electrical engineering courses in polytechnical schools; initiatives with partners of the Province of Upper Austria, such as PowerGirls and Girls’ Day, to provide girls with insights into technical professions; modernisation and expansion of the training workshop, and construction of the new apprentice residence in Gmunden starting in October 2025; target-group-specific workshops and seminars on safety and health topics (such as addiction prevention, safe use of the internet, communication training and others)

Expected outcomes

 

Training and continuous skills development, personal growth, enhancement of individual career prospects, retention of skilled workers, efficiency gains, strengthening of employee satisfaction

Concept mapping

 

Skills development through apprenticeship

Scope of the measure

 

Own business

Time horizon

 

From the 2024/25 fiscal year, 36 apprentices will start their training each year, undergoing a three-and-a-half- or four-year apprenticeship programme within the company, depending on the profession.

IROs on which the measure is based

 

Skills development and further development, attracting and retaining employees, securing and preserving expertise

Implementation progress

 

Annual recruitment of trained young skilled workers to the group companies of Energie AG
Award ‘ineo innovative, sustainable, committed and focused on apprentice training’ from the Upper Austrian Chamber of Commerce for companies with exemplary commitment to apprentice training
Award ‘TOP Training Company 2024/25’ from the Austrian Institute for Management and Economic Research and Kronen-Zeitung
Annual placements in the Upper Austrian Industry Apprentice Competition

Methodological information on monitoring implementation and effectiveness

 

360° feedback tool to assess the current training situation of apprentices every two weeks; partnership with the association zukunft.lehre.österreich (ZLÖ) for an ongoing image campaign to strengthen and enhance the attractiveness of apprenticeships

Health and safety management system

Health and safety

Health and safety management system

Action

 

Health and safety management system

Description

 

All Umwelt Service GmbH and WDL GmbH sites in Austria as well as the entities VAK Beroun a.s. and ČEVAK a.s. from the Czech Republic Segment go beyond statutory requirements and are certified in accordance with ISO 45001:2018 (health and safety management system).

Expected outcomes

 

Ensuring the continuous compliance with the requirements of the health and safety management system, including regular internal and external audits and the implementation of improvement measures arising from audit findings, with the aim of further enhancing the level of worker protection.

Concept mapping

 

Employee protection

Scope of the measure

 

Own business

Time horizon

 

Existing certifications are confirmed in annual audits.

IROs on which the measure is based

 

Health promotion programs, risk of accidents at work

Implementation progress

 

The accident rate at Group level remained stable compared with previous years. See also S1-14 Metrics for health and safety

Methodological information on monitoring implementation and effectiveness

 

Regular reporting on the effectiveness of the ISO 45001:2018 management systems which have already been implemented is carried out in annual management reviews, in internal and external and customer audits or in occupational health and safety meetings.
Agreed actions are checked during safety inspections and fire safety checks.

Training and awareness-raising on workplace health and safety

Health and safety

Training and awareness-raising on workplace health and safety

Action

 

Training and awareness-raising on workplace health and safety

Description

 

Energie AG organises training courses that go beyond the legal requirements (e.g. safety information days and safety training courses) and distributes relevant information.
Austria: Training offerings on occupational safety and health, safety training for safety representatives and fire protection officers, safety information day for managers, e-learning modules, communication of safety-related topics with the involvement of safety representatives, and awareness campaigns at irregular intervals.
Czech Republic: Occupational safety and health training (internal and external) conducted at the legally prescribed intervals

Expected outcomes

 

Increasing awareness and knowledge is done with the aim of raising safety and health standards.

Concept mapping

 

Employee protection

Scope of the measure

 

Own business activities, upstream value chain

Time horizon

 

The training programmes and communication campaigns are constantly being adapted and updated.

IROs on which the measure is based

 

Health promotion programs, risk of accidents at work

Implementation progress

 

The accident rate at Group level remained stable compared with previous years. See also S1-14 Metrics for health and safety

Methodological information on monitoring implementation and effectiveness

 

Workplace inspections ensure that the knowledge taught has been understood and is being applied correctly. The documentation of the training courses carried out is used to monitor compliance with legal requirements and the acquisition of knowledge.

Workplace health promotion

Health and safety

Workplace health promotion

Action

 

Workplace health promotion

Description

 

The health and safety of employees is understood as an important success factor and promoted by targeted priority programmes and internal campaigns. Only healthy and satisfied staff can be successful with their work for a company. Energie AG works to ensure awareness and personal responsibility around occupational health and safety among its employees.
Specific measures in Austria: ‘Occupational Psychology Service Line’: free counselling and assistance with cases of conflict, stress, inability to cope, anxiety, sleep disorders or even personal crises (deaths, illnesses, etc.); ‘energy@work’ health project; rehabilitation support for existing illnesses; numerous programmes contribute to safeguarding the employees' health (e.g. ‘healthy 15 minutes’, first-aid courses, ‘shiftwork fitness basics’ workshop for employees in Austria).
The range of occupational healthcare services also includes vaccination campaigns and general advice on prevention in Austria.

Expected outcomes

 

Prevention of mental stress, more conscious approach to employee health, promotion of employee health

Concept mapping

 

Employee protection

Scope of the measure

 

Own business

Time horizon

 

The programmes and communication campaigns are constantly being adapted and updated.

IROs on which the measure is based

 

Health promotion programs

Implementation progress

 

Regular reports are provided on course utilisation, sickness leave statistics (from insurance providers) and participant numbers.

Methodological information on monitoring implementation and effectiveness

 

Energie AG’s company health management policy was awarded the ‘Betriebliche Gesundheitsförderung bis 2025’ (Workplace Health Promotion) seal of approval and the new seal ‘Betriebliche Gesundheitsförderung 2026 – 2028’ was again applied for (excl. for the Environment and Czech Republic Segments).

Work-life balance

Working time, work-life balance, diversity, secure employment

Work-life balance

Action

 

Work-life balance

Description

 

Energie AG values employee satisfaction highly and strives to create the right conditions to offer employees the best possible working environment. There is a strong focus on promoting work-life balance, which is achieved in particular through the initiatives ‘Flexibility of working hours’ with regard to part-time arrangements, home office or sabbaticals, year-round operation of a childcare facility, school holiday offers, ‘Financial assistance (for families)’ and ‘Support services for family caregivers’.

Expected outcomes

 

Creating a family-friendly working environment that promotes employee satisfaction and values and supports diversity in lifestyles.

Concept mapping

 

Flexibility of working hours

Scope of the measure

 

Own business

Time horizon

 

Work-life balance actions are being carried out continually and improved or expanded accordingly.

IROs on which the measure is based

 

Work-life balance; flexible working time models; employee satisfaction; promoting diversity, equal opportunities and inclusion; attracting and retaining employees

Implementation progress

 

Progress in the area of work-life balance is documented in the audit report as part of the ‘berufundfamilie’ (work-life) audit. The award of the State Prize for ‘Family & Career’ (Familie&Beruf) highlights the company’s family-friendly employer branding with a special focus on father-friendly HR policies. The annual satisfaction analysis regarding company childcare is used to highlight potential areas where there is room for improvement. Information about support services for employees who provide care and support to persons close to them is also provided on an ongoing basis via internal channels, such as the intranet.

Methodological information on monitoring implementation and effectiveness

 

The effectiveness of the actions can be monitored and assessed using employee surveys, employee performance reviews or direct discussions with line managers, employee representatives or the trade union, as well as the staff turnover rate. With regard to company childcare, satisfaction analyses are conducted.