Non-financial report Letter by the Management Board About this report Business model Shareholder structure Group management bodies Group structure Key figures at a glance Major sustainability issues Stakeholder dialogue Strategy Sustainability objectives Sustainability opportunities and risk management Sustainability at a glance Quality, safety and environmental management Economy Partnership with equity investors and outside creditors Business models fit for the future – innovation Environment Climate protection & resource conservation Energy Segment Grid Segment Waste Management Segment Czech Republic Segment Holding & Services Segment Social affairs Security and quality of supply Customer orientation and satisfaction Regional responsibility Employees Staff levels and personnel structure Life and work at Energie AG Personnel and management development Maintaining the high quality of apprenticeship programmes Workplace health and safety Compliance Legal compliance and prevention of corruption Respect for human rights GRI content index Outlook Letter by the Management Board
